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Our technical team will be of assistance at any time, should you have any questions, suggestions and requests – please, do not hesitate to contact us!
Order and delivery process:
1. Customer calls and explains the needs (or agent out-bounds for customers).
2. Agent takes the order.
3. Agent verifies availability w. factory and then communicates back and forth w. customer to finalize the contract and then the proforma.
4. Agent assures the stock is available or needs 1-2-3-4 weeks to deliver (communicates back and forth w. producer/factory.
5. Agent constantly informs (1 brief per day, at least) the customer about proceedings and ETA.
6. Once goods paid, agent gets final confirmation from factory and arranges the shipping to the customer’s unloading facilities.
7. Once shipping arranged, we contact customer for unloading.
8. Once goods unloaded, agent updates the data base and then gets feedback from the customer (1 per month, at least) to check his needs.
We work with the best experts in the business bringing products to professionals all over the world.